Best Buy Health Head of Population Health on Transforming Healthcare Through Technology and Meaningful Connections

  • Podcast Podcast
  • May 7, 2025
Brian Urban

Best Buy Health, Head of population health and commercial strategy

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Are you ready to discover how technology can revolutionize healthcare delivery? In this podcast hosted by Cognizant Product Director Chenny Solaiyappan, Best Buy Health Head of Population Health Brian Urban speaks on transforming healthcare through technology and meaningful connections. Brian shares insights on Best Buy Health’s unique approach to enabling care through meaningful technological connections, revealing how they’re reimagining healthcare for seniors and chronically ill populations.

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Show Notes

  1. Best Buy Health’s mission: Create meaningful connections and save lives through technology
  2. Innovative remote patient monitoring platforms enable virtual care for seniors and chronically ill patients
  3. Personal emergency response devices (PERS) go beyond medical alerts to address social health needs
  4. Strategic partnerships with top life science and healthcare organizations drive innovation
  5. Technology can bridge healthcare access gaps in rural and underserved communities
  6. AI and holographic practitioners could transform future healthcare delivery
  7. Focus on meaningful human connections over transactional healthcare interactions
  8. Importance of digital literacy and intuitive technology for aging populations
  9. Healthcare entrepreneurs should prioritize collaborative, purpose-driven partnerships
  10. Data-driven approaches can help right-size care and reduce healthcare costs
  11. Cultural transformation is needed in healthcare leadership
  12. Compassionate technology can combat senior loneliness and isolation
  13. Devices should be designed for ease of use and accessibility
  14. Healthcare innovation requires flexibility and openness to new approaches
  15. Social determinants of health play a crucial role in patient outcomes
  16. Interdisciplinary backgrounds can bring fresh perspectives to healthcare
  17. Teaching and coaching the next generation of healthcare leaders is critical
  18. Fluid, elastic ecosystems are more effective than rigid healthcare models
  19. Technology can provide personalized, proactive healthcare solutions
  20. Patient-centric design should prioritize human experience and connection

About the speaker

Brian Urban
Best Buy Health, Head of population health and commercial strategy

Brian comes to Best Buy Health as their Head of Population Health & Commercial Strategy with 15-years of experience having led marketing, and product programs across the US healthcare ecosystem.

Highlights include Brian’s work at Highmark Inc’s Civic Affairs strategy team, leading Cigna’s local market-high performing network strategy across top US markets and the Walgreens Specialty Drug SDOH analytic engine to payers and life science organizations.

Most recently Brian has hosted a Healthcare Tech Podcast reaching a 26K national audience while at FinThrive (a revenue cycle management firm).

Brian holds an MPH from Dartmouth College, where is currently serves as a graduate teacher for the Population Health Strategy course at The Dartmouth Institute for Health Policy and Clinical Practice.

Brian is also pursing a a Doctorate in Population Health Science from Thomas Jefferson University.

Below are some recent things I have been featured in:

Podcast- Creating a New Healthcare- Brian Urban Interview
Podcast- Healthcare Trailblazers- Brian Urban Interview
HFMA- Data Innovation- Brian Urban Interview
Healthcare Finance News- Brian Urban Interview
Authority Magazine- Brian Urban Interview
https://finnvoices.podbean.com/e/data-s-impact-on-health-equity-sharing-data-for-humanity-finn-voices
https://podcasts.apple.com/us/podcast/ai-innovations-in-health-equity-exploring-healthcares/id1729299700?i=1000659619267

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About the host

Chenny Solaiyappan
Mphasis, Vice President

Chenny Solaiyappan is a seasoned product and venture leader with nearly three decades of experience building and scaling enterprise healthcare and government technology platforms. He is currently Vice President, Products at Mphasis, where he is focused on transforming core claims administration platforms into scalable, AI-enabled learning health system for the commercial, self-funded, and TPA markets.

Previously, Chenny spent over 15 years at Cognizant’s TriZetto Product House, where he founded, built, and scaled the ClaimSphere® suite of products and pioneered the Quality-as-a-Service (QaaS) business model. His work helped health plans unlock more than $1B in value-based payments, while repositioning quality measurement from a regulatory obligation into a Learning Health System. Today, ClaimSphere supports tens of millions of lives across leading U.S. health plans.

A recognized thought leader in value-based care, digital quality measurement (dQM), HEDIS, CMS Stars, FHIR interoperability, and population health analytics, Chenny has played a key industry role as HL7 Da Vinci Business Co-Chair for the TriZetto portfolio. He regularly speaks at national forums including NCQA, RISE, AHIP, INFORMS, and Health Plan Alliance.

Chenny is also the host of the Care Catalyst Podcast, where he interviews healthcare executives, innovators, and policymakers on the future of whole-person care, AI, and health equity. He brings an Entrepreneur-in-Residence mindset to large enterprises—combining strategy, product execution, and storytelling to transform complex systems into scalable, customer-centric platforms.

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