Betterment, VP Product
ContributorKatherine Kornas is VP of Product at Betterment, where she leads growth, mobile, and money movement product teams. Prior to joining Betterment, she was SVP, Product at Havenly, and held product leadership positions at Pandora and Autodesk. Katherine has also worked on product teams at Dictionary.com and GreatSchools. Katherine is a graduate of the University of Michigan and currently lives in New York City
ContributorHow can product managers get better at understanding users as humans, to find moments in their lives where products naturally fit?
Insights on user emotion and a step you can take to understand your product’s unique emotional value proposition.
Betterment VP of Product shares tips on building a customer journey map that can be a useful tool to encourage customer-centric thinking.