Cognizant Senior Director on Building Responsible AI Gateways for Healthcare at Scale

  • Podcast Podcast
  • January 7, 2026
Elliot Papadakis

Cognizant, Senior Director, TriZetto Product AI Strategy

Member
Share
LinkedInBlueskyChatGPTClaude

How do you scale generative AI in healthcare without sacrificing trust, transparency, or governance? In this podcast hosted by Mphasis Vice President of Products Chenny Solaiyappan, Cognizant Senior Director Elliot Papadakis shares how Cognizant is building responsible AI gateways for healthcare at scale. Elliot discusses embedding generative AI into payer workflows, designing human-in-the-loop guardrails, and using AI orchestration to unlock productivity gains across complex healthcare systems while keeping accountability and patient impact front and center.

Subscribe to the Product Talk podcast on Spotify and Apple Podcasts and catch every conversation with leading product executives.

Webby Award Honoree Product Talk icon
LISTEN ON ITUNES
LISTEN ON SPOTIFY

Show Notes

  1. Metadata is crucial for understanding and leveraging healthcare data effectively
  2. Velox Health Metadata focuses exclusively on metadata without touching PHI
  3. FHIR standards are transforming clinical data exchange and interoperability
  4. Process automation has been a consistent theme throughout Michael Klotz’s career
  5. Current healthcare data exchange models are inefficient and costly
  6. Approximately 80% of care gaps are actually data gaps, not true clinical gaps
  7. Standardization is key to improving healthcare data quality and usability
  8. AI requires high-quality, structured data to deliver meaningful insights
  9. Healthcare data is doubling at an unprecedented rate of every 73 days
  10. Reducing administrative overhead is critical to controlling healthcare costs
  11. Metadata can help optimize quality improvement initiatives
  12. Entrepreneurial success requires passion, perseverance, and clear decision-making
  13. Dynamic clinical data exchange is the future of healthcare information systems
  14. Partnerships like the one with Clinical Architecture are crucial for developing data quality standards
  15. Healthcare technology must balance innovation with privacy and governance
  16. Product managers should focus on building real value, not just financial engineering
  17. Continuous learning and curiosity are essential for team innovation
  18. The ultimate goal is creating a transparent, affordable healthcare system
  19. Metadata can help reduce point-to-point connections in data exchange
  20. Healthcare technology should prioritize patient experience and cost-effectiveness

About the speaker

Elliot Papadakis
Cognizant, Senior Director, TriZetto Product AI Strategy

Elliot Papadakis is the leader of the TriZetto THRIVE Incubator and has a passion for innovating solutions for the complex world navigated by our clients. Elliot has been with TriZetto for more than 20 years using his business prowess, strategic mindset and technology depth to file roles in all aspects of TriZetto product inducing development of code, architecture of our ecosystem, strategy and innovation. Elliot spent the last two year focused on the TriZetto AI strategy and delivery of the TriZetto AI Gateway to support integration of Generative AI into TriZetto products.

Member

About the host

Chenny Solaiyappan
Mphasis, Vice President

Chenny Solaiyappan is a seasoned product and venture leader with nearly three decades of experience building and scaling enterprise healthcare and government technology platforms. He is currently Vice President, Products at Mphasis, where he is focused on transforming core claims administration platforms into scalable, AI-enabled learning health system for the commercial, self-funded, and TPA markets.

Previously, Chenny spent over 15 years at Cognizant’s TriZetto Product House, where he founded, built, and scaled the ClaimSphere® suite of products and pioneered the Quality-as-a-Service (QaaS) business model. His work helped health plans unlock more than $1B in value-based payments, while repositioning quality measurement from a regulatory obligation into a Learning Health System. Today, ClaimSphere supports tens of millions of lives across leading U.S. health plans.

A recognized thought leader in value-based care, digital quality measurement (dQM), HEDIS, CMS Stars, FHIR interoperability, and population health analytics, Chenny has played a key industry role as HL7 Da Vinci Business Co-Chair for the TriZetto portfolio. He regularly speaks at national forums including NCQA, RISE, AHIP, INFORMS, and Health Plan Alliance.

Chenny is also the host of the Care Catalyst Podcast, where he interviews healthcare executives, innovators, and policymakers on the future of whole-person care, AI, and health equity. He brings an Entrepreneur-in-Residence mindset to large enterprises—combining strategy, product execution, and storytelling to transform complex systems into scalable, customer-centric platforms.

Member

Read more

Glean CPO on why shipping more features with AI doesn’t mean you’re creating more value

In this episode hosted by Sonjoy Ganguly, Emrecan Dogan will be speaking on why shipping more features doesn’t mean creating more value.

2026 Product Leader Awards eBook

Explore the journeys of 2026’s top product leaders in our latest eBook. The Product Leader Awards spotlight leaders who are building learning organizations, making AI...

Tonal CPO on building the world’s largest kinetic dataset

In this episode of the CPO Rising Series hosted by Jay Patel, Jonathan Shottan speaks on building the world’s largest kinetic dataset.

Share to...
BlueskyBufferChatGPTClaudeCopyFlipboardGabGoogle AIGrokHacker NewsLineLinkedInMastodonMessengerMeWeMistral AIMixNextdoorPerplexityPinterestPrintRedditSMSTelegramThreadsTumblrVKWhatsAppXing