Microsoft Product Director on Customer Experience Insights (Part 3): 3 Big Questions

  • Video Video
  • October 25, 2019
Gail Giacobbe

Microsoft, Product Director

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Microsoft Product Director discusses how she would fix the Tesla experience, and what questions PMs need to ask the customer.

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Gail Giacobbe
Microsoft, Product Director

Gail Giacobbe is a Director of Product & Data Science at Microsoft - focusing on the company’s experience & devices organization that provide organizations with tools to scale their business. Prior to joining Microsoft, Gail was VP Product at GoDaddy and led product teams at Skype - along with over a decade at Microsoft working on their Office product team. Gail holds a Master’s Degree from Brown University and currently lives in Seattle.

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