Microsoft, Product Director
MemberGail Giacobbe is a Director of Product & Data Science at Microsoft - focusing on the company’s experience & devices organization that provide organizations with tools to scale their business. Prior to joining Microsoft, Gail was VP Product at GoDaddy and led product teams at Skype - along with over a decade at Microsoft working on their Office product team. Gail holds a Master’s Degree from Brown University and currently lives in Seattle.
MemberMicrosoft Product Director, Gail Giacobbe, speaks on retention as the most important metric and mapping the customer experience.
Microsoft Product Director discusses how she would fix the Tesla experience, and what questions PMs need to ask the customer.