Customer Feedback: Using Journey Maps

  • Video Video
  • August 20, 2019
Anne Retterer

Mindspand, CEO / Founder

Member
Expedia fmr Product Lead Anne Retterer describes how journey maps provide a framework for customer feedback to help prioritize features.

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Anne Retterer
Mindspand, CEO / Founder

Anne Retterer is the Founder and CEO of Mindspand - an online community that enables organizations to list course offerings and provide access to services for local customers. Prior to starting Mindspand, Anne managed the product portfolio at Expedia and established an investment fund for tech companies in Chile with Hambrecht & Quest (now JPMorgan Chase & Co.). Anne holds an MBA from UC Davis and currently lives in Seattle.

Member

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