Podcast 
August 8, 2017 Portigal, Principal
Member
Steve Portigal is a consultant who helps companies to think and act strategically when innovating with user insights. Over the past 20 years, he has interviewed hundreds of people, including families eating breakfast, hotel maintenance staff, architects, radiologists, home-automation enthusiasts, credit-default swap traders, and rock musicians. His work has informed the development of mobile devices, medical information systems, music gear, wine packaging, financial services, corporate intranets, videoconferencing systems, and music accessories.
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Product leadership guru Rich Mironov on how account managers and product manager see the world differently
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