Product Leaders to Watch: Flare Senior PM on Leading High-Performing Teams

  • Podcast Podcast
  • February 9, 2024
Charlie Whicher

Flare, Senior Product Manager

Member

What does it take to lead high-performing product teams? In this episode of the Product Leaders to Watch Series with Cognizant Product Director Chenny Solaiyappan, Flare Senior PM Charlie Whicher speaks on her background transitioning from academia to product management. They discuss what makes Charlie a great product leader to watch, including her data-driven approach and ability to lead high-performing teams. Charlie also shares her views on what makes a great product and a great product manager.

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Show Notes

  1. Charlie has a non-traditional background in academia and biology/life sciences.
  2. She leverages her understanding of data and user insights in her product work.
  3. Charlie enjoys the teamwork aspect of product management compared to individual work in academia.
  4. She has experience at startups of varying sizes.
  5. Charlie is excited by innovative startup ideas and products across industries.
  6. AI and life sciences/healthcare are trends she’s interested in.
  7. A great product solves real problems for users.
  8. It fundamentally solves pain points rather than superficially helping.
  9. The problem being solved needs to be genuine, not artificially created.
  10. Curiosity is important for product managers to understand problems.
  11. Empathy for users and colleagues is key.
  12. Active listening is crucial for understanding without biases.
  13. Startups should submit honest, colorful applications to the AAB.
  14. Listeners should keep an eye out for exciting 2024 products.
  15. Data-driven decisions are important to Charlie.
  16. She enjoys diverse startup experiences.
  17. Understanding technologies and user insights shapes her work.
  18. Leading high-performing teams is an important skill.
  19. Effective communication and collaboration are part of her leadership style.

About the speaker

Charlie Whicher
Flare, Senior Product Manager

Charlie is a senior product manager at Flare, with over 8 years of product management experience in software, AI, and life sciences. Charlie started out as a Biologist before discovering the fast paced world of startups. Charlie has worked in in startups in all stages of their growth, from raising their first investment round to becoming unicorns. Charlie is passionate about supporting the product community, she is involved in various PM mentoring schemes and is the co-organiser of the Montreal Meetup Product Circle, aka Product Therapy.

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About the host

Chenny Solaiyappan
Mphasis, Vice President

Chenny Solaiyappan is a seasoned product and venture leader with nearly three decades of experience building and scaling enterprise healthcare and government technology platforms. He is currently Vice President, Products at Mphasis, where he is focused on transforming core claims administration platforms into scalable, AI-enabled learning health system for the commercial, self-funded, and TPA markets.

Previously, Chenny spent over 15 years at Cognizant’s TriZetto Product House, where he founded, built, and scaled the ClaimSphere® suite of products and pioneered the Quality-as-a-Service (QaaS) business model. His work helped health plans unlock more than $1B in value-based payments, while repositioning quality measurement from a regulatory obligation into a Learning Health System. Today, ClaimSphere supports tens of millions of lives across leading U.S. health plans.

A recognized thought leader in value-based care, digital quality measurement (dQM), HEDIS, CMS Stars, FHIR interoperability, and population health analytics, Chenny has played a key industry role as HL7 Da Vinci Business Co-Chair for the TriZetto portfolio. He regularly speaks at national forums including NCQA, RISE, AHIP, INFORMS, and Health Plan Alliance.

Chenny is also the host of the Care Catalyst Podcast, where he interviews healthcare executives, innovators, and policymakers on the future of whole-person care, AI, and health equity. He brings an Entrepreneur-in-Residence mindset to large enterprises—combining strategy, product execution, and storytelling to transform complex systems into scalable, customer-centric platforms.

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