Products Leaders to Watch: Stay 22 Head of Product on Leading in the Startup Ecosystem

  • Podcast Podcast
  • April 19, 2024
Laura Di Costanzo

Unito, Fmr. Director of Product

Member

What does it take to lead product in the startup ecosystem? In this episode of the Product Leaders to Watch series hosted by Cognizant Product Director Chenny Solaiyappan, Stay 22 Head of Product Laura Di Costanzo shares insights from her experiences in Montreal’s startup ecosystem. She speaks on her journey in product management, from marketing to leading a team of 10 across product and design. She discusses her work optimizing operations with workflow management platforms and enhancing collaboration. Laura is also passionate about giving back to the Montreal product community through organizing events and launching a training program for aspiring product managers. The interview explores topics including product management skills, AI trends, and how to best support senior citizens through technology.

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Show Notes

  1. Laura has over 12 years of experience leading in the startup ecosystem.
  2. She found her passion in product management after starting in marketing.
  3. Organizing meetups helped strengthen the Montreal product community.
  4. Laura prioritizes including women on speaker panels at meetups.
  5. Her work at Unito optimized operations with a workflow management platform.
  6. Soft skills like empathy, collaboration and communication are important for PMs.
  7. Products should continuously improve to address changing user needs.
  8. APM training provides structure for diverse and junior product managers.
  9. Mentoring is an essential part of the training program.
  10. AI hype may burst after overuse in products without solving real problems.
  11. Supporting seniors is an area of interest as the population ages.
  12. Great products solve meaningful problems for users at scale.
  13. Continuous user listening and improvement is vital when leading in the startup ecosystem.
  14. Technical skills are easier for PMs to learn than soft skills.
  15. Empathy is a core but difficult skill for PMs to develop.
  16. It’s often preferred to hire junior PMs and train them.
  17. Products should serve users rather than just business goals.
  18. Laura is excited by future of AR/VR but wants responsible development.
  19. Gender representation in tech needs more focus.
  20. Community involvement is personally rewarding for Laura.

About the speaker

Laura Di Costanzo
Unito, Fmr. Director of Product

I am a seasoned product leader with a dynamic career spanning 12 years in the Montreal startup ecosystem, from the early Seed stage to successful Series B funding rounds. My journey has been rooted in the SaaS industry, primarily within the B2B sector, where I’ve championed product-led growth strategies.

Throughout my career, I’ve excelled in defining and steering product strategy and roadmaps, consistently driving innovation and growth. My experience extends across diverse industries, including AdTech, Music, and Integrations platforms.

One of my proudest accomplishments is my ability to build and nurture high-performing product and design teams from the ground up, fostering a strong product culture that values innovation and user-centric solutions.

In addition to my product leadership, I have a proven track record in optimizing internal operations across departments, streamlining processes to drive efficiency and cross-functional collaboration.

Beyond my product leadership, I’m deeply committed to strengthening the Product Community of Montreal. I’ve actively contributed to this mission through my involvement with ProductTank, APM Montreal, and, most recently, by organizing the first product conference in Montreal, Product4good, with Techaide. I’m excited to continue shaping the future of the product landscape and driving positive change in our startup community.

Member

About the host

Chenny Solaiyappan
Mphasis, Vice President

Chenny Solaiyappan is a seasoned product and venture leader with nearly three decades of experience building and scaling enterprise healthcare and government technology platforms. He is currently Vice President, Products at Mphasis, where he is focused on transforming core claims administration platforms into scalable, AI-enabled learning health system for the commercial, self-funded, and TPA markets.

Previously, Chenny spent over 15 years at Cognizant’s TriZetto Product House, where he founded, built, and scaled the ClaimSphere® suite of products and pioneered the Quality-as-a-Service (QaaS) business model. His work helped health plans unlock more than $1B in value-based payments, while repositioning quality measurement from a regulatory obligation into a Learning Health System. Today, ClaimSphere supports tens of millions of lives across leading U.S. health plans.

A recognized thought leader in value-based care, digital quality measurement (dQM), HEDIS, CMS Stars, FHIR interoperability, and population health analytics, Chenny has played a key industry role as HL7 Da Vinci Business Co-Chair for the TriZetto portfolio. He regularly speaks at national forums including NCQA, RISE, AHIP, INFORMS, and Health Plan Alliance.

Chenny is also the host of the Care Catalyst Podcast, where he interviews healthcare executives, innovators, and policymakers on the future of whole-person care, AI, and health equity. He brings an Entrepreneur-in-Residence mindset to large enterprises—combining strategy, product execution, and storytelling to transform complex systems into scalable, customer-centric platforms.

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