Responsive Product Accountability

The Responsive Product Accountability category of the 2022 Product Awards rewards tools that help Chief Product Officers define and communicate success metrics to help business leaders chart their direction.

This category looks at questions like: What tools help the CPO do their job better? What tools help inform the next set of product iterations? What tools help CPOs execute against their KPIs? And what tools consistently measure in the background and suggest improvements based on the data that was gathered?

The superpowers in the Responsive Product Accountability category help Product Managers

  • Inform product iterations: identify and prioritize product gaps.
  • Execute on KPIs: determine whether they have solved the customer’s problem.
  • Suggest improvements based on data: measure and suggest improvements for user-product interaction.
  • Delight customers: assess whether they are delighting their customers with reports and built-in insights out-of-the-box.

The theme of the 2022 Awards is “The Age of Product”. The theme highlights the importance of being product-first in today’s world where our connection to the outside world continues to be via technology products.

Listen to former Transformco Product Director and Award Architecture Board member Maheep Bhalla describe the Responsive Product Accountability category and associated superpowers. Then check out the 4 winners – 1 for each superpower that makes up the best tools for your next product launch.

Responsive Product Accountability Winners

Amplitude logo

Inform Product Iterations

Tools with the Inform Product Iterations superpower in the Responsive Product Accountability category help Product Managers answer questions like:

  • What tools will help identify gaps with my product?
  • What tools could help focus on the user’s problems?
  • What problems should be addressed first?
  • What products and features should we be building?
  • What should be improved in our product to make it better?

Congratulate our winner – Amplitude

Be sure to listen to the podcast from Amplitude’s SVP of Product Justin Bauer on Making the Customer a Part of the Team.

Amplitude logo
Heap logo

Execute On KPIs

Once we have identified what customer problems to solve, Product Managers must define KPIs to determine whether they have solved the customer’s problem. The data to determine success hasn’t always been easy to come by.

Tools with Execute on KPIs superpower provide product metrics and product KPIs out-of-the-box, relying on data sources from within the organization, or built directly into the product.

Congratulate our winner – Heap

Be sure to listen to the podcast from Heap’s VP of Product Rachel Obstler on Building Solutions People are willing to Buy.

Heap logo
Anomalo logo

Suggest Improvements Based On Data

  • Now that we have started capturing the user product interaction, the Product Manager can identify gaps.
  • How are users interacting with our solution?
  • Are they able to solve their problems in a timely manner?
  • Is the solution we built moving the needle, and how far?
  • What changes could move the needle more?

Products with this superpower help measure and suggest improvements for user-product interaction.

Congratulate our winner – Anomalo

Anomalo logo
Notion logo

Delight Users

Products with the Delight Users superpower provide the Product Manager with reports and built-in insights out-of-the-box to assess whether they are truly delighting their customers.

Congratulate our winner – Notion

Notion logo
These 2022 Product Awards pages are viewable if you Join for Free with LinkedIn.