Nira CEO on Steps to Improve Customer Retention as a Product Manager

  • Video Video
  • December 7, 2019
Hiten Shah

FYI, Co-Founder

Member
What are the steps to improve customer retention? You have to talk about customer needs and benefits if you want to be customer-obsessed.

This is members-only content. Please Sign-in or Join for Free with LinkedIn.
Hiten Shah
FYI, Co-Founder

Hiten Shah is a co-founder of several SaaS companies including FYI, Crazy Egg, and KISSmetrics. Hiten has an email newsletter called Product Habits, where he and his co-founder Marie teach people how to do customer-centric product development.

Member

Read more

Nira CEO on Steps to Improve Customer Retention as a Product Manager (Part 2)

When it comes to the short-term of improving customer retention, there are two lenses—learn more from Hiten Shah in this blog.

Nira CEO on Steps to Improve Customer Retention as a Product Manager (Part 3)

Hiten Shah, co-founder of several SaaS companies including FYI, Crazy Egg, and KISSmetrics, shares steps to improve customer retention.