Understanding How Data Can Drive Positive Customer Experiences

  • Video Video
  • December 17, 2019
Nicolas Chikhani

WW (formerly Weight Watchers), VP of Product

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As product managers, we often focus on user-experience. However, very often an area of business that gets neglected is customer experience.

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Nicolas Chikhani
WW (formerly Weight Watchers), VP of Product

Nicolas Chikhani is the Chief Product Officer at Feelmore Labs, a Brooklyn-based stealth startup focused on a new category of wellness devices. He also teaches a class at Columbia University on Product Management and Business Analytics. Previously, he spent 6 years at WW (formerly Weight Watchers) where he held various leadership Product Management positions, including VP of Product. Prior to that, he spent 4 years at Morgan Stanley. He holds a Masters in Financial Engineering from Columbia University and a Masters in Engineering from ENSTA in Paris, and currently lives in NYC.

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About the host

Tim Holley
VP of Product

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Understanding How a Data can Drive Positive Customer Experiences (Part 2)

Nicolas Chikhani, the Head Product Officer at Feelmore Labs, shares his tips on keeping consistency across customer touch-points.

Understanding How Data can Drive Positive Customer Experiences (Part 3)

How can product managers leverage data for success? Learn more from Nicolas Chikhani of Feelmore Labs in our latest blog.