Understanding How Data can Drive Positive Customer Experiences (Part 3)

  • Article Article
  • December 23, 2019
Nicolas Chikhani

WW (formerly Weight Watchers), VP of Product

Member
As product managers, we often focus on user-experience. However, very often an area of business that gets neglected is customer experience.
How can product managers leverage data for success? Learn more from Nicolas Chikhani of Feelmore Labs in our latest blog.

This is members-only content. Please Sign-in or Join for Free with LinkedIn.
Nicolas Chikhani
WW (formerly Weight Watchers), VP of Product

Nicolas Chikhani is the Chief Product Officer at Feelmore Labs, a Brooklyn-based stealth startup focused on a new category of wellness devices. He also teaches a class at Columbia University on Product Management and Business Analytics. Previously, he spent 6 years at WW (formerly Weight Watchers) where he held various leadership Product Management positions, including VP of Product. Prior to that, he spent 4 years at Morgan Stanley. He holds a Masters in Financial Engineering from Columbia University and a Masters in Engineering from ENSTA in Paris, and currently lives in NYC.

Member

About the host

Tim Holley
VP of Product

Read more

Understanding How Data Can Drive Positive Customer Experiences

As product managers, we often focus on user-experience. However, very often an area of business that gets neglected is customer experience.

Understanding How a Data can Drive Positive Customer Experiences (Part 2)

Nicolas Chikhani, the Head Product Officer at Feelmore Labs, shares his tips on keeping consistency across customer touch-points.